Privacy Policy
1. Introduction
The purpose of this Statement is to inform you about how we use the personal data we collect in the course of providing our services and products, including when you visit our website and social media.
This Statement applies to personal data that we already hold or that will be collected in the future.
The processing of your personal data is subject to the applicable data protection legislation in force in Switzerland, in particular the Federal Data Protection Act of September 25, 2020, which came into force on September 1, 2023 (DPA).
Personal data is any information relating to an identified or identifiable natural person (hereinafter the “Data”). This includes, in particular, information such as name, address, telephone number, e-mail address, IP address and information enabling devices to be identified.
2. Person responsible for processing your Data
The party responsible for processing your Data is :
iDental Studio
Avenue Cardinal-Mermillod 1, Carouge, Carouge, 1227, Switzerland
3. Categories of data processed
When you contact us, for example by telephone, via our website or on social networks, you provide us with and we collect certain Data. This may include :
Data exchanged in the course of your communications with us (e.g. by post, telephone, e-mail, on our website or social networks) such as name, delivery and billing address, telephone number, e-mail address, date of birth, marital status, language, payment information, user name, customer number and password.
Data resulting from the consultation of our website or the use of our services, including your IP address, the identification data of the device used, your connection data (time, date, browser type, operating system), the pages consulted, your ratings and comments, your entries in dialog boxes and cookies. This Data in combination with cookies enables us to see how you use our website and services and to identify your interests. This enables us to improve our site, our services and the targeting of our advertising activity.
Data resulting from commercial offers and contracts concluded with us, including the type of contract, its date, its duration, the products or services selected, and the particulars of its execution.
4. Use of your Data
- According to the different categories of Personal Data, the latter may be used for the following purposes:
- Preparation of commercial offers; conclusion, performance and processing of contracts with our customers;
- Operation, maintenance and optimization of our services and products, including our website;
- Management of users of our services and products, including for identification and security purposes;
- Improvement and development of our services and products, including our website;
- Management and development of our customer relations, including promotions, advertising and personalized offers;
- To comply with applicable laws and regulations;
- To comply with a request from the authorities or a legal obligation.
5. Sharing data with third parties
5.1 Service providers, partners and subcontractors
We may pass on Personal Data to our employees, to third-party service providers (trustees, banks, media agencies, legal advisors, etc.), to partner companies (to integrate and offer new services or products, for example) and to subcontractors (hosting services, application managers, domain name managers, etc.).
These third parties to whom we communicate Personal Data are not authorized to use them for purposes other than those described in this Declaration.
Nevertheless, when we integrate third-party services or content on our website that may enable you to interact directly with them (for example, an online payment service), the Data you enter is either transmitted to these third parties for the purpose of processing and executing the service concerned, and your Data is then processed in accordance with their own provisions on use and data protection.
Provided the legal requirements are met, third-party service providers, partner companies and subcontractors who may receive Personal Data may be established in any country, including Switzerland, EEA countries and the USA.
If Personal Data is transferred abroad (outside the European Union) to a country which, according to the list drawn up by the Federal Council, does not have legislation ensuring an adequate level of protection (in accordance with Appendix 1 of the Data Protection Ordinance of August 31, 2023), you will be informed of the country concerned and whether the Data has been transferred under the contractual guarantees provided for in Art. 16 para. 2 DPA or the exceptions provided for in Art. 17 DPA.
5.2 Transmission to authorities
We may also be required to disclose Personal Data in order to comply with a legal obligation or to respond to a request from an administrative or judicial authority.
6. Your rights
Under the terms of art. 25 et seq. of the Data Protection Act, you have the following rights in particular:
Right of access – You have the right at any time to know in particular which Personal Data as such are processed.
Right to information – You have the right to be informed about how your Data is used. This Declaration and any additional information given are intended to provide such information.
Right to withdraw consent – Where Data is processed on the basis of consent, consent may be withdrawn at any time.
Right to object to processing – You have the right to object to the processing of your Data at any time.
Right of rectification – You have the right to have inaccurate Data rectified and incomplete Data completed.
Right to restrict processing – Subject to legal provisions to the contrary, you may request that we restrict the processing of your Data.
Right to erasure/deletion – You are entitled to request the erasure or deletion of your Personal Data unless a legal basis or legitimate interest requires or permits us to retain certain Data.
Right to delivery or transmission of Data – You have the right to request the delivery or transmission of your Data in a commonly used electronic format that allows its re-use where the Data processing is carried out automatically, on the basis of consent or in direct connection with the conclusion or performance of a contract.
We reserve the right to restrict the rights listed above to the extent permitted by law.
Subject to the exceptions provided for by law, the exercise of these rights is free of charge.
Requests to exercise your rights should be sent to the above address (see section 2 above).
7. Data retention period
We retain your Data for as long as necessary to achieve the purposes for which it was collected.
Some Data is subject to legal retention obligations of ten years or more, which we comply with.
We may also retain certain Data, particularly contractual Data, for at least the applicable limitation periods in order to enforce our rights.
Conversely, certain Data generated as part of the use of our services (cookies, for example) are deleted significantly earlier as soon as their processing is no longer of interest given the purposes for which they were collected.
Anonymized data may be kept for longer. Subject to express contractual agreement, we are not obliged to keep your Data for a specific period.
8. Data security
In accordance with applicable legislation, we use appropriate organizational and technical security measures to protect your Data against accidental or intentional manipulation, against total or partial loss or destruction or against unauthorized access by third parties. Our security measures are improved in line with technological developments.
9. Cookies
To enhance your experience on our website, we use cookies. Some cookies are necessary for the site to function, while others enable us to offer you relevant content and advertising.
You can choose which cookies you accept by clicking on “Customize cookies”. You can also change your settings at any time. For more information, please consult our privacy policy.
The law states that we can only store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.
This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.
Consent can be modified or withdrawn at any time on our site.
Your consent applies to the following areas: www.identalstudio.ch